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Frequently Asked Questions

What is the warranty on the Chair Caddie?

The Chair Caddie has a 25-year warranty.

How much weight can the Chair Caddie support?

The Chair Caddie is rated for up to 450 lbs., allowing the caregiver to move heavier persons up to or away from the table with ease.

Do you ship outside of the USA?

Yes. The pricing on the Chair Caddie website reflects free shipping to the contiguous United States only. For those outside of the contiguous United States (Alaska, Hawaii, and Canada), please call 1.800.253.0248 for more information about shipping prices and how to purchase the Chair CADDIE in your location.

Does the dining chair attached to the Caddie come in different colours/fabrics?

The pre-attached dining chair comes only as shown at this time.

How much installation is involved when a custom - sized Chair Caddie is ordered?

Based on the dimensions you provide us regarding your chair, we will do all the hard work of custom-sizing the Chair Caddie. When it arrives, you will only need to attach the Caddie to your chair using the hardware provided. You will need to provide a drill and a screwdriver.

Will the Caddie attach to my barstool?

For safety reasons, we do not recommend attaching the Caddie to taller chairs such as barstools and other chairs of significant height. If you are uncertain of the compatibility of your chair with the Caddie, please call us at 1.800.253.0248.

What is the timeframe for shipping my Caddie?

For those who ordered the Chair Caddie with pre - mounted dining chair, the shipping time is 1 - 3 business days. For those who ordered the custom - sized Caddie, the shipping time is 5 - 8 business days.

Does the Chair Caddie fit on all dining chairs?

The Chair Caddie fits on all four - legged dining chairs that measure up to 24” wide by 24” deep at the base of the leg.

How do you customize my Chair Caddie to my dining chair?

Once you have placed your order for the Chair Caddie, we will send you an email with a worksheet for you to fill out. We will collect information regarding the dimension of your chair’s legs, pictures of your chair, and other information specific to your dining room. With that information, we will make all the necessary adjustments to size your Caddie before shipping it to your location.

What other products do you carry?

ComforTek Seating is a manufacturer of specialized furniture for seniors and their caregivers. We have a line of mobility-assisted dining chairs and adjustable tables for application in home care, senior living, assisted living, long-term care, skilled nursing, rehab, memory care, and residential assisted living. To see the full line of the products we offer, visit www.comfortek.com/dme.